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​Contact form

Please contact us through the following inquiry form and provide as much detail as possible.

* Required fields are marked

*Please enter half-width numbers excluding "-". (Example) 0123456789

*If you are contacting on purchased product, please enter the phone number you used when placing the order.

*Please set up to receive

*If you have an inquiry regarding a product you have already purchased, please enter the email address you used when placing the order.

*Please be sure to include the above information, if you are contacting on purchased product.
*Please check your "Thanks for shopping with us" email for your order number.
*Please enter using half-width numbers.

Select a file

*If you wish to return or exchange an item, please be sure to upload a photo and the outer box that can confirm the defective part or missing item.

*PRIVACY POLICY Please check the "I have read and agree to PRIVACY POLICY" checkbox if you agree.  

CELEBRATE MIX Management Office Contact Information

*Business hours: Mon-Fri JST10:00-17:00 (closed on Saturdays, Sundays, holidays, and New Year's holidays)

*Please note that we will respond to inquiries in order, but the response time may vary depending on the nature of the inquiry and the volume of requests. Thank you for your understanding.

Please ensure that the confirmation email for your inquiry
has been successfully received.

*The subject line should read '【CELEBRATE MIX】お問い合わせ受付のお知らせ / Thank you for contacting us.'
*We kindly request that you add the domain [] to your email whitelist to ensure proper email delivery.
*If you do not receive the email, please check your spam or junk mail folder, as your email software may automatically filter the message to these folders.

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